This Privacy Policy is established by BAYDATA HUB LIMITED (hereinafter referred to as “Easyeuicc” or the “Company”). It explains how we collect, process, store, and protect the personal information you provide when using Easyeuicc Account Services, as well as your rights and choices regarding that information. Please read this policy carefully. If you have any questions, please contact us through the official Easyeuicc website.
Part 1: Information Collection and Use
1.1 Purposes of Information Collection
We collect your personal information primarily for the following purposes:
- Providing account functionality: Including registration, login, security verification, and account management.
- Ensuring security: Using device information, login records, and other information to help identify unusual activity and prevent fraud and other risks.
- Improving your service experience: Completing account information, providing personalized recommendations, processing orders, and delivering products or services.
- Other lawful purposes: Including managing events, prize draws, promotional activities, and complying with regulatory requirements.
1.2 Types of Information Collected
To fulfill the purposes described above, we may collect information including, but not limited to:
- Basic account information: Your email address, password, and security questions set during registration.
- Device and login data: Including device model, IMEI/OAID, operating system version, login time, network status, and IP address.
- Easyeuicc card data: Such as eID, eSIM Profile name, ICCID, MNO, and DP+ Address.
- Information voluntarily submitted by you: Such as your profile picture, username, shipping address, contact details, feedback, and uploaded content.
Part 2: Information Storage, Sharing, and Cross-Border Transfers
2.1 Information Storage and Retention
We retain your personal information for a reasonable period as necessary to fulfill the purposes for which it is used and to meet legal, accounting, or reporting requirements. Once those purposes have been fulfilled, or following your request to close your account or delete your information, we will delete or anonymize the relevant information.
Special circumstances: Where permitted by law, we may extend the retention period for public-interest purposes, such as scientific research or statistical analysis.
2.2 Information Sharing and Third-Party Cooperation
We may disclose your personal information to third parties in the following circumstances:
- Partners and service providers: Only to provide or improve our services, and subject to confidentiality obligations.
- Legal or regulatory requirements: When disclosure is required through lawful procedures or in response to requests from government or judicial authorities.
- Business transitions: In the event of a merger, acquisition, or sale of assets, your information may be transferred as a necessary part of the transaction.
2.3 Cross-Border Data Transfers
If your information needs to be transferred overseas, we will take reasonable security measures in accordance with applicable laws to protect its security and privacy during transmission and storage.
2.4 Information Security
We use multiple security measures, including encryption, firewalls, and access controls, to protect your personal information. However, please understand that, due to the inherent limitations of the internet, data transmission remains subject to risks beyond our control.
Part 3: Your Rights and Data Management
3.1 Your Rights
You have the following rights regarding your personal information:
- Access and inquiry: You may request access to all personal information we collect and use about you.
- Correction and supplementation: You may request corrections if your information is inaccurate or incomplete.
- Deletion: You may request deletion of your personal information where the applicable legal conditions are met.
- Withdrawal of consent: You may withdraw your previously given consent to the processing of your personal information at any time.
- Restriction of processing: You may request that we restrict the processing of your information in certain circumstances.
- Data portability: You may request a copy of your data in a structured, machine-readable format and, where technically feasible, request its transfer to another service provider.
- Objection to processing: You may object to the processing of your information where such processing is not based on your explicit consent.
3.2 How to Exercise Your Rights
Please submit your request using the contact details provided at the end of this policy. To protect your privacy, we may require identity verification. We will generally respond within fifteen business days.
Part 4: Protection of Minors’ Information
We place great importance on protecting the privacy of minors.
- Restrictions on collection: We do not knowingly collect personal information from minors, particularly children under the age of 13, without verified consent from a parent or guardian.
- Unauthorized collection: If we discover that a minor’s information has been collected without authorization, we will promptly take steps to delete the relevant data.
Part 5: Third-Party Services
Easyeuicc products or services may contain links to third-party websites or applications.
- Independent policies: These third parties may have their own privacy policies. Please read them carefully before using their services.
- Responsibility: We are not responsible for third parties’ information-processing practices. We recommend that you understand their privacy protection measures before using their services.
Part 6: Updates to This Privacy Policy
We will periodically review and update this Privacy Policy to reflect changes in our business, technology, and applicable laws and regulations.
- Notification: We will notify you of significant updates through system announcements, pop-up notices, or other means.
- Acceptance of updates: Your continued use of easyeuicc accounts and services constitutes your acceptance of the updated Privacy Policy.
Part 7: Contact Us
If you have any questions, suggestions, or requests concerning this Privacy Policy or the processing of your personal information, please contact us through the following channels:
Email: se@Easyeuicc.com
Website: Please visit the official Easyeuicc website and navigate to the “Contact Customer Service” page.
We have a dedicated personal information protection team and will generally respond to your inquiry within fifteen business days. If you are dissatisfied with our response, you may lodge a complaint with the regulatory authority in your jurisdiction.
Final Provisions
This Privacy Policy takes effect on March 1, 2025, and supersedes all previous versions. By using Easyeuicc services, you are deemed to have read, understood, and accepted all provisions of this policy.